Ahadu Bank S.C – Customer Service Officer I for Mekelle

Job Description

About the Job

The Customer Service Officer I

is responsible to

make/Check front office customer service support at the branch.
Will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
handle cash and non-cash transactions and all customer requests at the branch

About You

Qualification Requirement

Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement

1 (One) year of relevant experience in a Bank

Competencies Required

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Office and good command of the core banking system

Required Skills

Customer Relationship Management (CRM)

How To Apply

Interested and Qualified applicants shall apply Via the following link only

https://forms.gle/gq1ijtNuFAWoj89P6

Only Shortlisted Candidates will be communicated.

if you need more information, please call us on

+251-11-5-260-795